If you have 2-Step Verification enabled and you want to use a password, you need to generate an Application-specific password for MailtoX Desktop or MailExplorer. 1. Go to your Google Account Settings Page and select “Security“. 2. Under the “Signing in to Google” section click on ” App passwords.” 3. You will get a page where you […]
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Exporting bounced email data to Excel
For extracting bounced email data you need to use the ExtractEditor application: 1. Using the ExtractEditor select a “Batch Extract Job” from the Action list at the left: 2. Select an email source from the Actions list. We are going to select Gmail: 3. Select a Bounced Mail Filter from the Actions list: 4. At the Bounced […]
Export Gmail message subject lines from a search to Excel
Use MailtoX Desktop to export Gmail message subject lines from a label to Excel. Unable to display content. Adobe Flash is required. Steps 1. First using Gmail select all messages and create a label from your search 2. Using MailtoX select Gmail from the Email Source list at the left 3. Select the label that you want to export from Gmail 4. Select […]
Export Gmail email metadata to Excel
We will export email metadata from Gmail using the Quick Extract mode: 1. Select “Quick Extract” 2. Select Gmail from the Email Sources list and select the folder that you want to extract messages from. If you are using 2 -Step verification read the following article: http://10.10.49.94/article/39-generating-an-application-password-when-2-step-verification-is-enabled-in-gmail 3. Select Extract Data from the Email Targets […]
SingleFiles: Filename length error
Cause You get this error when saving email to disk as single individual files, and the windows allowed filename length is exceeded. Windows filenames are limited to 255 characters for the filename *plus* the path. Resolution Select a top folder with a short name for the destination directory, like d:\mail Use a filename format that […]
Outlook: MAPI_E_NOT_ENOUGH_DISK
The error occurs when trying to access the PST file. Possible reasons are: The hard drive is formatted as FAT32. Files cannot be larger than 4GB. Your PST file is corrupt and you should repair it with scanpst.exe from Microsoft. The PST file has reached its maximum size.
Gmail: Web login required error – answer=78754 (Failure)
Error Processing: x0000 NO [ALERT] Please log in via your web browser: http://support.google.com/mail/accounts/bin/answer.py?answer=78754 (Failure) Cause The “web login required error” means that Gmail Does not recognize your password, or You are signing from a new location or device or You have enabled 2-Step Verification for your account. You need to generate an Application-specific password […]
Gmail: Unable to append message to folder
Unable to append a message to a folder: The message has been rejected by the IMAP server. Possible causes: One or more messages have an empty subject line or a line that has a subject that has only a “Re:” The message has a malformed or corrupted header Resolution: To solve it you need to delete […]
Gmail: Can’t load folders answer=185833
If you can’t load Gmail folders and you get the following dialog, containing the message: http://support.google .com/accounts/bin/answer.py?answer=185833 It means that Gmail 2-Step verification is enabled. You need to generate an Application specific password for MsgExtract. You can learn how to generate the application specific password at: Generating an application password when 2-Step verification is enabled […]
Gmail: [NONEXISTENT] Unknown Mailbox [Gmail]
[NONEXISTENT] Unknown Mailbox: [Gmail]: The selected source folder couldn’t be found. Cause [Gmail] is a virtual folder and it can’t be selected and processed. Resolution Do not select [Gmail] as a source folder. Tip You can select only the sub folders by right clicking on the [Gmail] folder and select “Check Subfolders”